Website Maintenance, Edinburgh.

Website maintenance.
Still here after launch.

Websites don't stay finished. Platforms move on, forms stop sending, certificates lapse. I look after the sites I build, so there's a person to ring rather than a ticket to raise.

Talk it through See what's covered

Looked after by me Content, calls and the numbers Same working day reply

What carries on.

Content updates.
Blog posts written.
Strategy calls.
The numbers, so you can see it working.

Sound familiar.

Nothing looks wrong until it is.

Website faults are quiet, and the business changes faster than the site does. Nobody notices the day the enquiry form stops sending, and by the time somebody does, there's no way of knowing how much went missing. It is the least dramatic way a website costs you money, which is why it goes unfixed.

The contact form went quiet.
You put it down to a slow month. It wasn't a slow month, the form stopped sending in March and nothing told anybody.
Nobody knows who to ring.
Whoever built it has moved on, the logins are in an old email account, and you are not entirely sure who owns the domain.
Updates nobody is doing.
The platform, the certificate, whatever the site is built on. Left long enough one of them takes the site down or lets somebody in.
Nobody has looked at it in a year.
Not the links, not the forms, not the speed, not whether it still says what the business actually does. It has just been sitting there.
Small changes that never happen.
A new price, different opening hours, a member of staff who left at Christmas. None of it is a big job, and all of it is still sitting there.
Speed that crept up on you.
Two years of photographs added straight off a phone, none of them resized. The page that loaded in a second now takes four, and Google noticed before you did.

The bit nobody tells you.

A website isn't a one off purchase.

It's closer to a van than a piece of furniture. It does a job every day, it wears, and it needs somebody looking at it now and then.

Left alone

It decays quietly.

Nothing announces itself. The site looks the same right up until it doesn't.

Updates stack up until one of them is a security hole
Forms fail silently and the enquiries just stop
Images pile on so the site gets slower every month
Details go stale old prices, old hours, old staff
Nobody is watching so you find out from a customer

Looked after

It stays the asset you paid for.

The same site, still doing the job it was built to do two years later.

Updates applied and checked before they become a problem
Forms tested so a silent one gets caught in days, not months
Speed held images compressed as they go on
Changes made send it over and it's done
Someone watching and that someone built it

In every plan.

What's actually covered.

Not a list designed to look long. This is the work that keeps a small business site earning its keep.

An hour of content updates every month.
Text, prices, opening hours, a photograph, a member of staff who has joined or left. Send it over and it gets done, in the build rather than bolted on top.
A monthly health check.
The site gone over properly rather than glanced at. Links, forms, speed, anything that has quietly stopped behaving since the last time somebody looked.
Site SEO review.
Titles, headings, structure, internal links and schema checked against what the site is meant to rank for, and put right where they have drifted.
Accessibility checks.
Contrast, focus states, alt text, headings in the right order. Most small business sites fail quietly on this, and it is both the right thing to do and a real exposure.
Strategy input.
A conversation about what the site should do next, with somebody who can see how it is actually performing rather than guessing at it from the outside.

The rhythm.

When things happen.

Most of it runs whether you think about it or not, which is rather the point of paying somebody to do it.

Every monthThe health check. The site gone over properly, links and forms tested, speed measured, and the SEO and accessibility looked at rather than assumed.
Whenever you send itYour content updates, up to an hour a month. A price, a photograph, an opening hour. No ticket, no queue, just a message to me.
When something breaksYou tell me and I deal with it, including being the one on the phone to the host if that is where the problem is.
Now and againA conversation about what the site should do next. Not a formal review with a deck, just the useful version of one.

Everything is logged in the Hub as it happens. Every listing update, post, review reply and check. So the monthly report isn't me remembering what I did, it's counted from the work itself, and it sits next to where you're ranking. You see the work and whether it moved you.

The counter row is this month, counted as it happened.

Plans.

Two ways to have it.

On its own, or already included in the Local SEO work if you're doing that too.

Website Growth

£100 a month

Consistent improvements that keep the site moving forward.

One hour of content updates a month
Monthly health check
Site SEO review
Accessibility checks
Strategy input

Talk it through

Local Growth

£300 a month

Turns the site into something that brings local work in.

Everything in Website Growth
Grid tracking across your area
Google Business Profile optimisation
Profile updates and posts

See the local SEO work

Local PRO

From

£500 a month

The full job, for a business in a fight it means to win.

Everything in Local Growth
Content distribution, blog and social
A strategy for bringing new reviews in
Citation management

Talk it through

What the content hour doesn't cover. New pages, new products in a shop, new blog posts and design work are all jobs in their own right. You get a price for those before anything starts, and you will never see an invoice you weren't expecting.

This is for sites I built. I don't take on maintenance of somebody else's build, because it means inheriting decisions I can't see and problems I didn't create. If your current site needs help, the honest conversation is about building it properly rather than patching it.

The honest bit about commitment. A monthly plan runs for a minimum of twelve months, with thirty days' notice after that. The website itself is yours outright either way. If you stop the plan you keep the site, the domain and every account in your name.

Questions.

The ones I get asked.

If yours isn't here, the FAQ page covers how I work generally, and you're welcome to just ask.

Do you maintain sites you didn't build?

No, and I would rather say that plainly than take the money and hedge. I build sites from the ground up on foundations I know are right, and I look after those. Taking on somebody else's build means inheriting decisions I cannot see, which is a poor deal for both of us.

If your current site is struggling, the honest route is a conversation about rebuilding it rather than patching it.

What counts as a content update?

Text, prices, opening hours, a new team member, swapping a photograph, adding a service to a page that already exists. The sort of thing that takes minutes rather than a planning conversation. Every plan carries an hour of it a month.

Four things sit outside it: new pages, new products in a shop, new blog posts and design work. Those are jobs in their own right and you get a price before anything starts. It is drawn that way so the hour cannot quietly turn into a fortnight, and so you never get an invoice you were not expecting.

What if I need more than an hour?

Then we talk about it rather than me silently doing it and resenting it, or silently not doing it and you wondering why. Usually it means either a one off piece of work with a price on it, or a plan that fits the business better.

What happens if something breaks?

You message me and I deal with it. If it is something at the host's end, I am the one on the phone to them rather than you sitting in a queue.

The monthly health check is there to catch the quiet faults before they become the loud ones, which is most of them. A silent contact form is the expensive one, and it is the one nobody notices on their own.

Is maintenance included if I'm on a Local SEO plan?

Yes. Both Local SEO plans include the maintenance work at no extra cost, because there is no sense doing visibility work on a site nobody is looking after.

If you are already on Local Growth or Local PRO, this page is describing something you already have.

Am I tied in?

A monthly plan runs for a minimum of twelve months, with thirty days' notice after that. The site itself is yours outright, bought and paid for, and that does not change whether you keep a plan or not.

If you leave, you leave with the site, the domain and the accounts in your name.

Want the site off your mind?

Half an hour on a call and I'll tell you what your site actually needs looking at, whether you end up on a plan or not. If it's in decent shape I'll say so.

Not sure where it stands? Get a free website audit and see what's holding it back.

Next available

30 minutes

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Website maintenance.Still here after launch.

Nothing looks wrong until it is.

The contact form went quiet.

Nobody knows who to ring.

Updates nobody is doing.

Nobody has looked at it in a year.

Small changes that never happen.

Speed that crept up on you.